Terms of Use & Membership Agreement

Intuitive Business Community (membership)

Updated August 10, 2023

You must read and agree to these Terms of Use & Membership Agreement (“Terms”) for the Intuitive Business Community group membership program (“Program”), carefully & in their entirety before purchasing and/or using the Program. The program and all related content are owned and provided by company Complete Prosperity, LLC (the “Company”, “we”, “our”); such Company being owned by Chelsea Fournier (also doing business as Intuitive Business By Design, or Intuitive Marketing Collective).

You are the purchaser of the Program, and the individual student who intends to participate in the Program.

The Program may include live group coaching calls via live video stream or video conferencing software; course content and materials; guides, resources, workbooks, checklists available for viewing or download; Trello board, Asana board, Canva or Systeme.io templates; or other information and materials furnished by the Company (collectively, “Content”) and access to a website or platform owned or maintained by us, including but not limited to the online software platforms that we use to distribute our Program, a group on any social media platform, or similar online community (the “Site”).

By purchasing access to the Program, you agree to abide by these Terms and our Website Terms & Conditions, Privacy Policy, and Disclaimers (collectively, these “Terms”). By completing your purchase and accessing or using the Program, you agree to be bound by these Terms. If you disagree with any part of these Terms, you should not complete your purchase or login to the Program. In the event of any conflict between these Terms and the Website Terms & Conditions, Disclaimers, or Privacy Policy, these Terms shall control.

You must be at least 18 years of age or older to purchase from the Company.


This Group Coaching Program is established as a month to month membership community. The beginning of your live access to this program occurs at time of enrollment, and will run for the duration of your Paid Enrollment in the Program (defined further in the Payment Policy section). Once your Paid Enrollment is naturally expired, you will be removed from any online communities, threads, or chats (“Community”) that you are a part of, as well as lose access to the Course Portal (the courses specifically associated with the Program; any courses you have separately invested in that offer longer term access will remain). No additional ongoing access to the Community, or any archived content will be available after removal.

If your student relationship is terminated for cause by Company, for breach of this Agreement, you lose immediate access to the Community & Container.


1. Payment Policy

In consideration for your access to the Program, you agree to pay for the Program in full (including all applicable sales and other taxes or fees) as indicated on the sales and checkout pages for the Program and for providing the Company with a valid credit card, debit card, or other payment method.

To complete your purchase, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any purchase; and (ii) the information you supply to the Company is true, correct and complete.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected including purchases made with pre-paid credit cards. The Company reserves the right to refuse or cancel your order at any time for any reason, including but not limited to Program or service availability, errors in the description or price of the Program or service, or errors in your order.

We may use third party services for the purpose of facilitating payment and the completion of your purchase. By submitting your information, you grant the Company the right to provide your payment information to these third parties subject to our Privacy Policy.

2. Monthly or Annual Payment Options

If you select the Monthly Payment Plan, your card will be charged the first payment at checkout in the amount indicated on the checkout page and subsequent payments will be charged on the same day of the month unless or until you cancel your membership. If you cancel your membership, you will maintain access to the Program until the day your card would have been charged for your next payment (if it had not been cancelled).

If you enroll on either quarterly or annual payment plans (made available for time to time), your card will be charged the first payment at checkout in the amount indicated on the checkout page and subsequent payments will be charged on the same day of the subsequent quarter or year unless or until you cancel your membership. If you cancel your membership, you will maintain access to the Program until the day your card would have been charged for your next payment (if it had not been cancelled).

Your Paid Enrollment will begin as of the date of your first payment, and up and through the day your card would have been charged for your next Monthly or Annual payment, if you had not cancelled prior. This may mean that your Paid Enrollment ends before the calendar month ends; if you choose to cancel mid-calendar month, you may not complete the current month’s content or theme. That is your choice.

You will have access to instructions on how to update your credit card information on file, or communicate your intentions to cancel your membership inside the Program Community.

If all eligible payment methods the Company has on file for you are declined for payment of either your scheduled Monthly or Annual Payment, you must provide a new eligible payment method promptly or your access to the Site and all Content and right to participate in the Program will be revoked within forty-eight (48) hours after the missed payment. You will also not receive access to future versions of or updates to the Program until all payments are made in full.

If your account remains in delinquent status for longer than sixty (60) days, the Company reserves the right to report any delinquent balance owed to a credit reporting bureau and/or collections agency subject to our sole discretion until the account is caught up and in good standing.


Due to the digital and informational nature of the Program, refunds are NOT granted for the Program.

If you experience any difficulties accessing, retrieving, or downloading your purchased Program, contact the Company immediately at support@intuitivebusinessbydesign.com


You will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to your credit card company and/or form of payment (i.e. PayPal, Stripe), for any reason whatsoever, related to the Program. In the event of a chargeback, Company reserves its right to report it to the credit bureaus as a delinquent account.


You acknowledge that the Program involves live and recorded calls that will be accessed and interacted with, as a group. You agree to behave respectfully to all other Program participants. You acknowledge that successful coaching requires an environment of trust and mutual respect. If you cannot respect other participants in the Program (interacting with any hate messaging, discriminatory language or actions, or otherwise offensive behavior), Company reserves the right to terminate your access to the Program without notice and without a refund or other recourse.

You acknowledge that coaching is a team effort, and you will get out of coaching only as much as you put into it. You agree to fully participate in the Program and follow the coach’s instructions to your best ability. You agree to communicate honestly, be open to feedback and assistance and to create the time and energy to participate fully in the Program.

You acknowledge that you are solely responsible for creating and implementing your own decisions, choices, actions and results based on coaching calls, sessions, and interactions with the coach(es) in the Program. You agree that the Company is not and will not be liable or responsible for any action or inaction, or for any direct or indirect result of any services provided by the coaches or in the Program.

You acknowledge that coaching is a comprehensive process that may involve different areas of your life, including work, finances, health, relationships, education and recreation. You agree that deciding how to handle these issues, incorporating the principles taught in the Program into those areas and implementing choices is exclusively your responsibility.

For the benefit of all participants and to help Company improve the Program and other offerings, all group coaching sessions will be recorded, and the recording will be made available to all participants. The Company will store the recordings securely and will not publish any recording unless all participants agree, but Company cannot guarantee the security of any recordings. You consent to such recording and uses of the recordings and acknowledge the risks of electronically storing and sharing such files.


Not Professional Advice

The information contained in the Program is not intended as, and shall not be understood or construed as, professional advice. The Program is for educational and entertainment purposes only. The Program should not be construed as medical, legal, financial, or any other type of professional advice. While the Company’s representatives and/or employees may be professionals and the information provided in the Program relates to issues within their area(s) of professionalism, the information contained in the Program is not a substitute for advice from a professional who is aware of the facts and circumstances of your individual situation.

The Company and its representatives and employees have done their best to ensure that the information provided in the Program is accurate and to provide valuable information. Regardless of anything to the contrary, nothing in the Program should be understood as a recommendation that you should not consult with a professional to address your particular situation. The Company expressly recommends that you seek advice from a professional.

The Company shall not be liable or responsible for any errors or omissions in the Program or for any damage you may suffer as a result of failing to seek competent advice from a professional who is familiar with your situation.

No Professional-Client Relationship

Your purchase of the Program does not create a professional-client relationship between you and the Company or any of our professionals. You recognize and agree that your purchase of the Program does not create any professional-client relationship.

Your Personal Responsibility

By using the Program, you accept personal responsibility for the results of your actions. You assume all the risk of your access to the Program and/or the Site and any subsequent actions you choose to take as a result of the influence, information or educational materials provided to you. You agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available in the Program. You understand coaching is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. You agree to use judgment and conduct due diligence before taking any action or implementing any plan or policy suggested or recommended in the Program.


We will not disclose any information you provide except as set forth in these Terms and as further provided in our Privacy Policy. As a member of the Program, you may have access to a community of other members. As a condition of purchasing and participating in the Program, you agree to respect the privacy and confidentiality of other members. You agree not to share any information provided by other members outside the community unless you receive express written permission to share the information from such other member.

You further agree to respect the Company’s confidential information. The content of the Program contains our proprietary methods, forms, templates, and other information. You agree not to share the information provided to you in the Program with anyone other than the Company and other purchasers of the Program.

You acknowledge that the Coach-Client relationship is not considered a legally confidential relationship (like the medical and legal professions) and communications between you and your coach or between you and other coaching participants are not subject to the protection of any legally recognized privilege.


By submitting a comment, photo, video or other material(s) to the Site, you grant to the Company a non-revocable, commercial license to republish your submission in whole or in part unless you explicitly state that we may not do so with said submission. You have no right to privacy related to your actions in accessing the Program or related materials or participating on the Site, and the Company reserves the right to disclose your participation in the same.

You must own the copyright to any image(s) you use on the Site or in the Program. You grant the Company a non-revocable, commercial license to any image(s) you submit to us by default, such as a Facebook profile photo or other profile image you voluntarily provide in accessing the Program or the Site, or that you provide voluntarily upon our request. Such a default or voluntary release of your image and likeness may be used for any reasonable future business use.

The Company is not obligated to notify you or anyone of our use in our own publications of photographs or other images that you submit to us by default or voluntarily.


Throughout the program you will be given opportunities to share feedback, and provide written or video testimonials about your experience with the Program. If you provide a testimonial, you are granting permission and a non-exclusive license, for use of your name, likeness, photo and video (if supplied by you) on marketing materials for the Program, or in any way seen fit by the Company to positively promote your experience in the Program or working with Company. If there are aspects of what you share as feedback or a testimonial that you do not want shared, you can indicate as such in writing and that will be honored.


The Program, the Content, and the Site contain intellectual property owned by the Company, including trademarks, copyrights, proprietary information, and other intellectual property, such as text, video, graphics, design, logos, images, and the compilation thereof. The Company name, the Company logo, the Company slogan, and all related names, logos, Program and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company. The Company reserves all rights in and to its common law and registered trademarks, service marks, copyrights, and other intellectual property rights, to all intellectual property included in the Program, the Content, and the Site (“IP”).

All other names, logos, Program and service names, designs and slogans in the Program are the trademarks of their respective owners.

Your purchase of the Program does not result in a transfer of any intellectual property to You. As a condition of your purchase and use of the Program, You agree to observe and abide by all copyright and other intellectual property protection. The Company grants You a single-use, non-exclusive, non-transferrable, revocable, royalty-free license to access and use the Content for your personal or internal business use. You agree that You will not modify (except as such modification may be necessary for completing or filling out templates or forms for Your authorized use), publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the Content or Program, or offer any competing Program or services based upon any information contained in the Program.

The Company content is not for resale. Your participation in the Program does not entitle you to make any unauthorized use of the IP. You agree not to delete or alter any proprietary rights or attribution notices in any of the IP. You will use the IP solely for your individual or internal business use and will make no other use of the IP without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any of the IP. The Company does not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You agree that any infringement of the Company’s IP shall result in an immediate termination of the license granted in these Terms. If you make any unauthorized use of the Company’s IP, your access to the Program will be terminated immediately and you shall not be entitled to a refund of any portion of the purchase price.


You acknowledge and agree that in the event of a breach or threatened violation of the Company’s intellectual property rights and confidential and proprietary information by You, the Company will suffer irreparable harm and will therefore be entitled to injunctive relief to enforce these Terms. The Company may, without waiving any other remedies under these Terms, seek from any court having jurisdiction any interim, equitable, provisional, or injunctive relief that is necessary to protect its rights and property pending the outcome of the mediation referenced below. You hereby irrevocably and unconditionally consent to the personal and subject matter jurisdiction of the federal and state courts in the State of North Carolina for purposes of any such action by the Company.


Except as expressly provided in these Terms, the Company makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the Program. In no event shall the Company be liable to You for any direct, indirect, consequential or special damages, including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits, loss of contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. The Company’s entire liability for any breach of these Terms, and Your sole remedy, shall be limited to the purchase price actually paid by You to the Company.




If you are found to be slandering, libeling or otherwise disparaging the Company, Program, or related materials, your access to the Program will be immediately revoked. The Company reserves the right to file a civil claim of action against you for any such damaging actions you take that materially harm the Company.


You shall indemnify and hold the Company harmless from and against any and all losses, damages, settlements, liabilities, costs, charges, assessments, and expenses, as well as third party claims and causes of action, including, without limitation, attorney’s fees, arising out of your breach of any of these Terms, your use of the Program, the Site, the Content, or your failure to maintain the confidentiality and/or security of your password or access rights to the Site and the Program. You shall provide the Company with such assistance, without charge, as we may request in connection with any such defense, including, without limitation, providing the Company with such information, documents, records, and reasonable access to you, as we deem necessary. You shall not settle any third-party claim or waive any defense without our prior written consent. You recognize and agree that the Company’s owners, officers, employees, shareholders, trustees, affiliates, and successors shall not be held personally responsible or liable for any actions or representations of the Company.


The Company shall not be liable or responsible to You, nor be deemed to have defaulted or breached these Terms, for any failure or delay in fulfilling or performing any term of these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond the reasonable control of the Company including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, or hostilities (whether war is declared or not), terrorist threats or acts, riot, or other civil unrest, national emergency, revolution, insurrection, epidemic, lock-outs, strikes or other labor disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.


The Company reserves the right at any time to modify these Terms and to impose new or additional terms or conditions on your use of the Program. Such modifications and additional terms and conditions shall be effective immediately and incorporated into these Terms. Your continued use of the Program will be deemed your acceptance of such changed terms. The changes may be listed in an area accessible to you on the Site or you may be notified by either e-mail or postal mail. If you have any questions regarding modified terms, please contact us at support@intuitivebusinessbydesign.com


The subject headings of the paragraphs and subparagraphs of this Agreement are included for convenience only and shall not affect the construction or interpretation of any of its provisions. If any portion of these Terms are held to be unenforceable or contrary to law, such portion shall be construed in accordance with applicable law so as to best accomplish the objectives of the original provision to the fullest extent allowed by law, and the remainder of the provisions shall remain in full force and effect.


These Terms, together with the Privacy Policy and Disclaimers, constitute the entire agreement between you and the Company pertaining to the Program and supersedes all prior and contemporaneous agreements, representations, and understandings between us. Any waiver by the Company of a breach of or right under these Terms will not constitute a waiver of any other or subsequent breach or right. No waiver shall be binding unless executed in writing by the Company.


You agree to notify the Company of any concerns or issues regarding the Program, and to give the Company an opportunity to resolve those concerns or issues. If you and the Company cannot find a resolution to a dispute or potential claim by means of good-faith negotiation, then you explicitly agree to make a reasonable attempt to resolve any such dispute through Alternative Dispute Resolution or Mediation before filing a civil cause of action. You agree that your good faith participation in Mediation or other Alternative Dispute Resolution is a condition precedent to filing any civil cause of action.


These Terms shall be construed in accordance with, and governed by, the laws of the State of North Carolina, and the courts of North Carolina shall have jurisdiction to hear and determine any dispute arising in relation to these Terms. You agree that any proceeding relating to the Program must be filed exclusively in the appropriate courts located in North Carolina and you submit to the jurisdiction of those courts and waive any objection based on an inconvenient forum or other reasons.


​All rights not expressly granted in these Terms are reserved by the Company.


​If you have any questions about any term of these Terms, please contact us at support@intuitivebusinessbydesign.com

© 2023 Complete Prosperity, LLC

d/b/a Intuitive Business By Design + Intuitive Marketing Collective

All right reserved.